A 99.9% Server Uptime

We’ve built our shared hosting platform using dependable hardware and significantly tweaked software. Our administrators have installed a tweaked version of Security–Enhanced Linux on each of our physical servers to guarantee the highest level of safety and stability. We have set up several denial–of–service protection mechanisms together with highly effective firewall software to make sure our network is unassailable and safe.

All Linux shared hosting packages plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, the uptime guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

Along with our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on premium–quality hardware parts manufactured by Juniper. Also, on every single router, we’ve installed a firewall with a complex algorithm to help filter all suspicious requests.

As a result, in all our datacenters – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting services in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Even though we have done everything to minimize all possible risks with our cloud hosting plans and although we offer first–rate client support, there are times when the customer is just not pleased with what we are offering. Or he needs to migrate to a more powerful hosting solution, like a virtual private server or even a dedicated hosting server.

This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully happy, you will receive a reimbursement.

A 30–Day Money–Back Guarantee

24/7 Technical Support

In the event that you operate a hosting company, your customer service technicians are of principal importance. Because of this, we’ve carefully hand–picked a very proficient group of tech support engineers, each with many years of training behind his back. With their help, we offer 24x7 support with all our web hosting services.

And not only that, we offer a 1–hour response time guarantee. All inquiries are responded to in under an hour and our average support ticket response time is just 20 minutes!

24/7 Technical Support