Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution warranty with all our Linux shared hosting packages packages, which means every single assistance question you submit is going to be replied to within 60 minutes max. Our support company members are trained to rapidly sort out any case and to ensure that you get quick guidance on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a crew of educated consultants that are able to react to your question straight away. You’re able to get hold of the support staff by starting a tech support ticket from your Online Control Panel or by sending us an e–mail message. On working days, you may as well call us on the telephone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while working on your site within the Control Panel, you could always select the Help button and track down your query in the list of content articles that will come up. We have also turned almost all of the articles into videos. The listing of video tutorials will come up if you choose the Videos option located in the top right angle.